Apnakhata :: National Informatics Centre


  • Project Category :
     Best ICT-enabled Rural Development Initiative of the Year

    Details of Applicant :

    Name: Chandan Sen
    Address: National Informatics Centre, Collectorate Bundi Rajasthan India
    City: Bundi
    State: Rajasthan
    Country: India
    ZIP Code : 323001

    Details of Project/Implementing Agency:

    Name of Organisation: National Informatics Centre
    Address: 8318, N W Block, Secretariat Jaipur Rajasthan India
    City: Jaipur
    State: Rajasthan
    Country: India

    Name of the Head of Organisation: Smt Indu Gupta

    Web : http://raj.nic.in

    Brief description of the programme/project/initiative :

    The prime goal of Apnakhata (Land Records Computerization in Rajasthan) is to digitally store all information regarding land in systematic and logical way so that information can easily retrievable. Initially, the project objective was to cater to citizen services from the Tehsil centres but later on it was realized that the services can be made available on website. Therefore, the government has decided to make available entire Land Records in pubic domain. This entails transparency and availability of records at multiple locations. Hence, the requirement of citizen has been achieved to a great extent as compared to manual system. Rajasthan Land Revenue Act describes standard formats for maintaining land records registers but it was observed that there were a significant variations in maintaining land records across the State. The manual process of maintaining records was a tedious and complex. The traditional system of writing the land records became an informal practice and established the pattern of district. The pattern had been continued before the computerization of records. So, there was lot of resistance in computerization. The area unit was district specific based on types chain used & affects the integration of area according to classification of land. So, while implementing the software, NIC had to prepare district specific software. However, variation issues were brought into the notice of government, thereafter Divisional Commissioner & District Collectors workshops were organized. The standard process was freezed after number of workshops and meeting organized. Then, the government issued the standard processes for maintaining land records through software. Finally, a standard software was developed and implemented across the State in 2004, which was ISO certified from STQC. Today we can say that a single software working in the state called “Apnakhata” The system of computerization of land record has been of grate help to people. People have welcomed the system and have shown great interest in making use of it. The work of mutation incorporation has become easy, systematic and quick. Issuing of RoR at the Tehsil and other levels has also become easier, convenient and citizen friendly. Collection of revenue has also become hassle free, quick and error free. Over the period of time, the use of the computerized system, has become more and more popular and its accessibility to the common man has proved the sustainability potential of the system. Following data pertaining to the system under various heads of district Jaipur proves that the computerization of land record and its use and acceptance, by all the stake holders is progressing constantly to mark the qualities of sustainability and replication of Apna khata system. For maintaining the system efficiency the software of Apnakhata, ever since its initial inception, has been regularly revised for up-grading the system according to the needs, demands and requirements of various stake holders. However, in view of the additional facilities being demanded by the users, it became necessary that the existing version 4.0 of the software be modified or replaced the light of emerging demands of the end-users.

    Why was the project started?

    Before the commencement of project, the farmers had to search Halka Patwari at his location to get their desired copy of Jamabandi(RoR). Normally, one has to visit many times to see him for getting copy of records of right. It is also true that Halka Patwari being field official viz he has to perform many other works, apart form his regular duties. Obviously it is not possible for him to be available all the times at Patwar Ghar. Therefore, it was analyzed and observed that to trace a Halka Patwari is a difficult task. However, computerization has helped the people to get anywhere RoR from website. With the ease of RoR access, the revenue officials are comfortable with their regular duties. As, all the records are available digitally , so getting desired number of copy of RoR becomes cheaper in terms of time and cost. The e-land records has made possible. Any man can easily access or view any one’s land records details through this website, which is a significant initiation in the history of revenue administration. Rajasthan was the first state, which made available record of right (RoR) on Internet. Getting a copy of RoR through Internet is the most convenient mechanism. The people are happy to see not only their own land records but also they have been allowed to see other’s land details. Obviously, it shows the efficient and transparent system made available in the public domain by the Revenue Department. Hence, now the farmers need not travel far off, they can just go to their nearest centre and get the copy of RoR. This ultimately in turns into convenient, cost effective & time saving mechanism in the public domain

    Objective:

    The prime objective of “ApnaKhata” (Land Records Computerization in Rajasthan) is to digitally store all information pertains to the land of the State in a systematic and logical way so that information can easily retrievable. The initial aim and objective of the project was to cater to the need of the rural citizen from the Tehsil centres however it was realized later that the services should also be extended further and be made available through the website. Therefore, the government has decided to make entire Land Records available at the pubic domain. This entails transparency, easy access, quick &fast dissemination and availability of records at all places irrespective of geographical location of the citizens. With this portal, the requirements of citizen has been achieved to a great extent as compared to earlier only tehsil based information delivery system.

    Target Group: Citizens of Rajasthan

    Please Specify reach within India : State of Rajasthan

    Please Specify reach outside India :  Nil

    Date from which the project became operational : 12/26/2003

    Is the Project still operational : YES

    10 points that make the programme/project initiative :

    1. Application is made available at District /Tehsil/ Touch Screen Kiosk/Cyber café /website as per requirement of location
    2. More than 2500 Private Cyber Cafés have been authorized for the issuance of RoR on PPP model. In addition to government offices.
    3. The beauty of application is to prepare new chausala with semi automatic process with the help of application itself.
    4. A provision was made in application to key any parameter pertain to that land or land owner.
    5. Data is made available on Internet. The information is easily accessible by different officials from any other corner of the country. Thus it can be used various planning purpose
    6. The copies of records are highly on demand by NGOs’, PWD, Urban Improvement Trusts, Land Banks, Irrigation Department &Co-operative Banks etc
    7. Entire data is made available since 1996 onwards.
    8. Process engineering involved A4 size paper which is easy to handle and record maintenance.
    9. Various MIS report can be generated at the level. There is complete transparency in information.


    List 5 achievements of the programme/project:

    1. Implementation of the Project of computerization of land records has been a great land mark in the history of revenue administration. Record of Rights (ROR) and the data pertaining to ownership of lands and other related land documents has become more systematic and scientific today, on account of computerization of land records. This computerization system has made it possible to electronically store the land related data of various sorts. As a result instant availability of certified copies of land records has become possible. This has gone a long way in providing great relief to the citizens. Expeditious entry of transactions has made things easy for administration and citizens. As a result, updated copies of ROR can be generated immediately as per the convenience of the concerned clients. In a nut shell, it can be said that this project of land record computerization has helped in the organization, up keep, maintenance and storage of land records in a better way.
      2. On account of this system better networking and interaction with other departments has become more easy and convenient. This method of storage, processing and public delivery of data has resulted in increasing the free flow on information. The citizens’ right to information has also got due recognition and honour because of this system. Computerization of Land record has not only made issuing of certified copies of ROR easier, but has also reduced the number of complaints to a great extent. It has also minimized the problem of manpower and management of records. An appropriate data system has been generated. Uniformity of data has reduced the time required and increased convenience to formulate appropriate policies and schemes at the regional as well as national levels, particularly during natural calamities. The entire process of Computerization of Land records has led to wider accessibility of information leading to minimization of corrupt practices.
      3. The system of computerization of land record has been of greet help to people. People have welcomed the system and have shown great interest in making use of it. Work of mutation has become easy, systematic and quick. Issuing of ROR at the Tehsil and other levels has also become easier, convenient and citizen friendly. Collection of revenue has also become hassle free, quick and error free. Over the period of time, the use of the computerized system, has become more and more popular and the data of Jaipur district indicate that frequent and free use of the system and its accessibility to the common man has proved the sustainability potential of the system. Following data pertaining to the system under various heads of district Jaipur proves that the computerization of land record and its use and acceptance, by all the stake holders is progressing constantly to mark the qualities of sustainability and replication of Apna Khata system.
      4. Before the commencement of project, the farmers had to search and trace the Patwari’s location to get their desired RoR copy. Normally, one has to visit many times to see him. Now, it is not the case. Moreover, apart form his regular jobs , he is responsible for many other works. With the ease of RoR access, the revenue officials are comfortable with their regular duties. As, all the records are available digitally , so getting desired number of copy of RoR becomes cheaper in terms of time and cost. The e-land records has made possible.
      5. Any man can easily access or view any one’s land records details through this website, which is a significant initiation in the history of revenue administration. Rajasthan was the first state, which made available record of right (RoR) on Internet. Getting a copy of RoR through Internet is the most convenient mechanism. The people are happy to see not only their own land records but also they have been allowed to see other’s land details. Obviously, it shows the efficient and transparent system made available in the public domain by the Revenue Department. Hence, now the farmers need not travel far off, they can just go to their nearest centre and get the copy of RoR. This ultimately in turns into convenient, cost effective & time saving mechanism in the public domain


    List 5 key challenges faced while implementing the programme/project/initiative and how they were overcome?

    1. Variation in Records Maintenance :- Rajasthan Land Revenue Act 1956 describes standard formats for maintaining land records registers but it was observed that there was a significant variation in maintaining land records across the state. The traditional system of writing the land records became an informal practice and established the pattern of district. The pattern had been continued before the computerization of records. So, there was resistance in computerization. The area unit was district specific based on types chain used & affects the integration of area according to classification of land. So, while implementing the software, NIC had to prepare district specific software. However, variation issues were brought into the notice of government, thereafter Divisional Commissioner & District Collectors workshops were organized. The standard process was freezed after number of workshops and meeting organized. Then, the government issued the standard processes for maintaining land records through software. Finally, a standard software was developed and implemented across the state in 2004, which was ISO certified . Today we can say we have one standard software called “Apnakhata”
    2. Initially, there was high resistance at field level for the implementation of project. The computerization of land records was really a difficult task during 1996-2000. People do not have mindset & reliability on IT project. Even after that sustainability becomes the major issue in the government. There was lack resources and trained manpower. So, data entry took 3-4 years. GIST Terminals were used for Hindi Data Entry. Later on GIST hardware solution was replaced by C-DAC gist font on windows platform.
    3. The data preparation (data entry work) was done at district level during 1996-2000 on Unix & Oracle platform. After completion of data entry work, the data was migrated from oracle to SQL Server. The conversion took place at state level by using high end server. The converting script was developed by NIC as there was no tool available. Thereafter the converted base data along with application was deployed at Tehsil in Windows environment. That was time consuming and tedious task, which we was completed by additional resources and man power deployment in the project.
    4. Inspite of lack of connectivity among Tehsils & District, we have devised mechanism to keep update the data at district/state level. As we all of know that Tehsil is basic unit of Revenue Administration. Tehsil is responsible for maintenance land records for villages. In Rajasthan mutation are sanctioned at field level by Panchayat and after sanction, mutation details are entered in Tehsil Computer by RPG. So, there is procedural delay in data updation. To reduce the delay we have devised a mechanism to provide the updated copy of records. The Tehsil sends updated CD to district to update district server and Web server data on monthly basis. The manual process of sending CD from district to state has been discontinued. Now the FTP server is being used for sending the data from district to state. Similarly, recently we have started Data Transformation Service (DTS) to restore the data on web Server from district itself. If internet connectivity is made available to tehsils then the centralized database architecture can be implemented.


    List 5 points on how the programme can serve as a model that can be replicated or adapted by others?

    1. The Project is rule based, simple and flexible that it can be replicated in any other State without involving the much cost of customization. Every State has more or less the same requirements with similar kind of patients so it can be replicated all over the country
    2. It is a big effort and has been implemented at the grass root level. The ROR and other related MIS is on the computer which is regularly updated and monitored. Has proven to be a boon for the villager, citizen, government revenue official and every one. The work is in Hindi and accessible easily . A land holder residing in a foreign country can view the RoR and other details with the help of internet.
    3. It is actually a very useful application with the right information , reaching the right persons in the right format to trigger the right decisions. Has multifaceted positive consequences .


    List 5 points to elaborate on the scalability of the programme/project/initiative :

    1. Two dimensional scalability is possible as it is based on Service Oriented Architecture, we may add/ disassociate the sector without harming the basis structure of the application.
    2. Complete rule based application with proper role makes the application more scalable.
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